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Facilities Maintenance and Customer Service programs…Revisited

As we originally reported on Oct, 29 2009 in our article entitled “Customer service training programs, building maintenance and management survival†the economy is recovering and now is the time to establish or re-institute you facilities customer service and facilities maintenance programs. Failure to do so will result in a lost opportunity to get ahead of the curve and your completion. A quick glance at today’s head lines reveal that the economy is heating up: 

Gov’t says stimulus saved or created 650,000 jobs

http://news.yahoo.com/s/ap/us_stimulus_jobs

WASHINGTON – About 650,000 jobs have been saved or created under President Barack Obama’s economic stimulus plan, the White House said Friday, saying the president’s goal of 3.5 million jobs by the end of next year is on track. 

Home prices rise in most major metro areas in August http://www.mercurynews.com/real-estate-news/

NEW YORK — Home prices rose in August for the third straight month, setting a rapid pace of recovery that surprised economists and raised questions about how long the trend can last.

Senators agree to extend homebuyer tax credit http://www.msnbc.msn.com/id/33522046/ns/business-real_estate/

Set to expire at end of November, plan will remain until end of April WASHINGTON – Senators agreed Wednesday to extend a popular tax credit for first-time homebuyers and to offer a reduced credit to some repeat buyers.

Interest rates climb for the third week in a row http://www.msnbc.msn.com/id/7148582/ns/business-real_estate/

The average rate on a 30-year fixed mortgage is 5.03 percent Rates for 30-year home loans climbed to 5.03 percent this week, the third consecutive weekly increase.

As we stated in our headline “In the midst of the turmoil that affects every section of our economy today it is more critical than ever to re-address your facilities customer service standards and building maintenance programs. There is nothing less at stake than your facilities and management team’s survival.â€

What steps have you taken to ensure that your facilities maintenance service, customer service and quality assurance programs have been established and fine tuned to meet the coming economic demand?

Don’t get left behind establish or refine your programs today.

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About the Author

Daniel Staudenmaier has over 30 years of practical experience in developing preventative maintenance systems and the revitalization and modernization of older facilities and their physical plants. He has written and developed programs for HASMAT,OSHA, ADA compliances,life safety systems and customer service programs and is recognized as a philanthropist and leading authority on facilities training and mentoring.With a background and an education as a licensed Stationary Engineer, Systems Maintenance Administrator and Certified Engineering Operations Executive Daniel has served as a liaison between owners, clients, architects, engineers and contractors to help them reach their goals and objectives. He currently is the Chief Operating Officer of Facilities Maintenance Service News. Daniel has a passion for passing on his knowledge and experience gathered over the last 30 plus years by mentoring, training and hopefully inspiring today’s young adults on to better lives through careers in the Facilities and Customer Service fields.

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